What We Collect and Why It Matters
We gather two categories of data. The first is account data: your name, email address, date of birth, and the payment method you choose — PayPal, Venmo, or a Play+ prepaid card. This is required to verify your identity and process any transaction you initiate. The
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second category is activity data: pages visited, session duration, and device type. We use that to improve how the lobby loads on your phone and how quickly account help connects you to our team. We do not sell your personal information to third parties, and we
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do not share your payment credentials with advertisers. When you fund your account via PayPal or Venmo, the transaction routes through their own encrypted channel; we see only the confirmation, not your linked bank or card number. Data retention follows applicable US state law in eligible
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states where access to our platform is permitted under local law. You can request a full copy of your stored data or ask us to delete your account record at any time by contacting support directly.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.